Refund & Returns Policy
Last Updated: 01/11/2025
Thank you for shopping at WTSGLOBAL.
We are committed to providing high-quality safety products and excellent customer service.
Please read our Refund and Returns Policy carefully before making a purchase.
1. Return Policy
We accept returns for both defective and non-defective products.
Return Window
Customers can request a return within 7 days from the delivery date.
Product Condition
Returned items must be in new condition with all original packaging, accessories, and tags included.
Return Method
You can return the product:
By mail, or
By dropping it off at an approved return location
Return Label
A free return shipping label is included in the package or will be provided upon request.
Exchanges
We also accept exchanges within the 7-day return window.
2. Refund Policy
Once your returned product is received and inspected, your refund will be processed.
Refund Method
Refunds will be issued to the original payment method.
Refund Processing Time
Refunds are usually completed within 5 business days after the returned item is received.
Restocking Fee
There is no restocking fee.
3. Non-Returnable Items
Certain products may not be eligible for return due to hygiene or safety reasons.
Such items will always be clearly mentioned on the product page.
4. Contact Information
For refund-related queries, you can contact us at:
Email: info@webtechsolutionsindia.in
Phone: +91 9266151587
Address: FIRST FLOOR, MIDDLE PORTIONS, WZ-22, FLATE NO. 9, ASALATPUR, JANAKPURI, West Delhi, Delhi, 110058
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